Web Help Desk
CVE-2021-35232: Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries
Hard coded credentials discovered in SolarWinds Web Help Desk product.
Published
ExploitedNot in CISA KEV
Ransomware useNot reportedPer CISA
SeverityMEDIUMCVSS 3.1 6.8
EPSS0.30%Chance of exploitation in 30 days
Public exploitNot tracked
FixAvailable
Automatic summary from the vendor's CVE record. We haven't written a full analysis of this vulnerability yet.
Affected and fixed versions
| Product / branch | Fixed in |
|---|---|
| Web Help Desk 12.7 | 12.7.7 HF 1 or later |
Always confirm against the vendor advisory, which lists every fixed hotfix.
What it is
Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.
Sources
KEV status, EPSS score and vendor data refreshed automatically, last on 13 Oct 2026.