Web Help Desk
CVE-2021-35254: Authenticated Remote Code Execution in WebHelpDesk 12.7.8
SolarWinds received a report of a vulnerability related to an input that was not sanitized in WebHelpDesk.
Published
ExploitedNot in CISA KEV
Ransomware useNot reportedPer CISA
SeverityHIGHCVSS 3.1 8.2
EPSS1.0%Chance of exploitation in 30 days
Public exploitNot tracked
FixAvailable
Automatic summary from the vendor's CVE record. We haven't written a full analysis of this vulnerability yet.
Affected and fixed versions
| Product / branch | Fixed in |
|---|---|
| WebHelpDesk 12.7 | 12.7.8 HF 1 or later |
Always confirm against the vendor advisory, which lists every fixed hotfix.
What it is
SolarWinds received a report of a vulnerability related to an input that was not sanitized in WebHelpDesk. SolarWinds has removed this input field to prevent the misuse of this input in the future.
Sources
KEV status, EPSS score and vendor data refreshed automatically, last on 13 Oct 2026.