Web Help Desk
CVE-2024-28986: SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.
Published
Automatic summary from the vendor's CVE record. We haven't written a full analysis of this vulnerability yet.
Affected and fixed versions
| Product / branch | Fixed in |
|---|---|
| Web Help Desk previous versions to 12.8.3 | Upgrade past 12.8.3; see the advisory |
Always confirm against the vendor advisory, which lists every fixed hotfix.
What it is
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.
While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.
However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Exploitation
CISA lists this CVE as exploited in the wild since 15 Aug 2024.
Sources
KEV status, EPSS score and vendor data refreshed automatically, last on 13 Oct 2026.