Web Help Desk
CVE-2024-28987: SolarWinds Web Help Desk Hardcoded Credential Vulnerability
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Published
ExploitedYes, in CISA KEVAdded 15 Oct 2024
Ransomware useNot reportedPer CISA
SeverityCRITICALCVSS 3.1 9.1
EPSS93%Chance of exploitation in 30 days
Public exploitNot tracked
FixSee advisory
Automatic summary from the vendor's CVE record. We haven't written a full analysis of this vulnerability yet.
Affected and fixed versions
| Product / branch | Fixed in |
|---|---|
| Web Help Desk 12.8 | See the advisory |
Always confirm against the vendor advisory, which lists every fixed hotfix.
What it is
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Exploitation
CISA lists this CVE as exploited in the wild since 15 Oct 2024.
Sources
KEV status, EPSS score and vendor data refreshed automatically, last on 13 Oct 2026.