Web Help Desk
CVE-2024-28989: SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Published
ExploitedNot in CISA KEV
Ransomware useNot reportedPer CISA
SeverityMEDIUMCVSS 3.1 5.5
EPSS0.29%Chance of exploitation in 30 days
Public exploitNot tracked
FixSee advisory
Automatic summary from the vendor's CVE record. We haven't written a full analysis of this vulnerability yet.
Affected and fixed versions
| Product / branch | Fixed in |
|---|---|
| Web Help Desk 12.8 | See the advisory |
Always confirm against the vendor advisory, which lists every fixed hotfix.
What it is
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Sources
KEV status, EPSS score and vendor data refreshed automatically, last on 13 Oct 2026.