Web Help Desk

CVE-2025-26399: SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability

SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

Published

ExploitedYes, in CISA KEVAdded 9 Mar 2026
Ransomware useKnownPer CISA
SeverityCRITICALCVSS 3.1 9.8
EPSS90%Chance of exploitation in 30 days
Public exploitNot tracked
FixSee advisory

Automatic summary from the vendor's CVE record. We haven't written a full analysis of this vulnerability yet.

Affected and fixed versions

Product / branchFixed in
Web Help Desk 12.8See the advisory

Always confirm against the vendor advisory, which lists every fixed hotfix.

What it is

SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.

Exploitation

CISA lists this CVE as exploited in the wild since 9 Mar 2026, including in ransomware campaigns.

Sources

KEV status, EPSS score and vendor data refreshed automatically, last on 13 Oct 2026.

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